Refund policy

At Our Store, customer satisfaction is our top priority. We want you to be happy with your purchase. If you are not completely satisfied, we are here to help.

1. Return Policy – 30 Days

• You have 30 days from the date of delivery to request a return.

• Items must be unused, unworn, and in their original packaging.

• Products must be returned with all original tags and accessories.

• Proof of purchase or order confirmation is required.

• Items that are damaged due to misuse or improper handling may not be eligible for return.

2. Refund Policy – 14 Days

• Once we receive and inspect your returned item, we will notify you about the refund approval.

• Approved refunds will be processed within 14 days.

• Refunds will be issued to the original payment method whenever possible.

• Please note that your bank or payment provider may take additional time to show the refund in your account.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us with your order number and clear photos of the item. We will review the issue and help resolve it as quickly as possible.

4. How to Request a Return

To request a return or refund, please contact our customer support team with:

• Your order number

• Reason for return

• Photos of the product (if damaged or incorrect)

Our team will provide you with the return instructions.

5. Return Shipping

Customers may be responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.

6. Cancellations

Order cancellation requests must be submitted before the order is shipped. Once an order has been dispatched, it cannot be cancelled and must follow our return policy.

7. Contact Us

Company Name: Nestoracarts

Email Contact: nestoracarts@gmail.com

Company address: Nestoracarts, 6743 Headens Bridge Rd, Bedford VA 24523, United States

Phone Number: +13322549345